Frequently Asked Questions (FAQS)
Where are you located?
Our clinicians hold both virtual and in person sessions.Virtual sessions are held via zoom.
In person sessions are held out of our office location at 636 Piccadilly Road, Towson MD 21204. The home office has a separate entrance. You should walk up the front walkway toward the porch, bear left and follow the path along the side of the house. Just before you reach the gate, you will see stairs leading down to the waiting room entrance.
What states do you offer telehealth in?
We currently see clients located in all states that participate PSYPACT. These include: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia (DC), Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
What types of clients do you see?
Our clinicians see adult clients (18+) for individual therapy, couples therapy, and family therapy. Our expertise with families is limited to families who have adult children (16+). Our practice is primarily focused on helping clients repair, strengthen, and deepen their bonds with important others in their lives. We also see clients struggling with mood disorders, emotional overwhelm, anxiety, stress, life transitions and adjustments, depression, and phobias.
Do you take insurance?
For a number of reasons, including to protect our clients’ privacy and confidentiality, we are not paneled with any insurance companies. If you have out of network benefits and would like to submit your bills for reimbursement, please see more information below about OON billing, or contact your insurance company for more information.
How do out of network benefits work?
Many insurance plans include “Out of Network Benefits.” This means that they will cover a partial cost of services that are administered by providers that they do not have pre-existing contracts with. Our practice provides monthly detailed invoices (superbills) of services provided and fees paid. Clients then fill out the appropriate documentation specific to their insurance company, and submit this along with copies of invoices and the superbill that we provide. Insurance companies will typically pay 50-85% of our full session fees. This is dependent on your specific plan, however. It is important to contact your insurance provider and ask for detailed information about their reimbursement rates for mental health services. Please note that you will likely need a diagnosis on record in order to qualify for reimbursement.
What can I expect in my first session?
The first session is meant to help your clinician learn about you and the specific problem that is bringing you into therapy. The session begins by reviewing paperwork and policies. Your clinician will then ask a series of questions to better understand you and the current struggles you are facing. This may include information about your mental health history, family and romantic relationships, medical history, etc. This allows your clinician to make sure that based on their knowledge, expertise, and experience, they are equipped to help you address the problem at hand. You will then collaboratively create goals for treatment and discuss plans for follow up sessions.
Your clinician will be honest with you if it seems like another type of provider or someone with a different specialization will be a better fit to address your needs. This helps to ensure that you are receiving the most appropriate and effective care for whatever you are facing.
How many sessions do I need?
It is difficult to identify a particular number of sessions that you will need for therapy, because each individual and problem area are unique. Your clinician will do their best to keep you updated on their assessment of progress made and future goals for sessions. It is recommended that you attend at least 4-6 sessions with a provider before determining whether you think that you are a good fit to work together and that you can make progress toward your treatment goals. This is because therapy is based on a personal relationship and unique understanding of all of the nuances of each clients’ situation. It takes you and the therapist time to get to know each other, identify specific areas of change, and begin implementing those changes.
What type of therapy do you do?
Our clinicians integrate different models of therapy to address each client’s unique needs. Some primary theories that guide our work include psychodynamic theory, Acceptance and Commitment Theory (ACT), interpersonal process theory, and Emotionally Focused Therapy (EFT). EFT is the gold standard for couples therapy and has been proven useful with individuals and families as well.
What is EFT?
Emotionally Focused Therapy (EFT) is an evidence-based theory developed by Dr. Sue Johnson. It is grounded in attachment research, which emphasizes the innate human need for interpersonal connection.
EFT has been affirmed by the American Psychological Association (APA) as a gold standard treatment for couples. 30 years of empirical research suggests that 75% of couples who complete EFT treatment in its entirety show improvement. Additionally, EFT therapy targets the underlying issues that couple are facing, rather than providing quick fixes or band-aid solutions. Because of this, EFT for couples is associated with low relapse rates.
Please see the official EFT website for more information and outcome research.